Massachusetts Life Producer Practice Exam

A(n)___agent is an insurance agent who represents any ONE insurance company.

1. Independent

2. Captive

3. General

4. Associate

The correct answer is: Captive

A captive agent is an insurance professional who is exclusively contracted to represent a single insurance company. This arrangement means that the agent can only sell products from that specific insurer. This focus allows captive agents to develop a deep understanding of the products they offer, enhancing their ability to provide tailored advice and service to their clients. Captive agents often have strong relationships with the insurer and may benefit from training and support that comes with representing a single company. This can include resources for marketing, product knowledge, and claims processing, which can be advantageous when it comes to customer service and product expertise. In contrast, independent agents represent multiple insurance companies and can offer a wider range of products, while general agents typically have broader managerial roles involving recruitment and training of other agents. Associate agents typically refer to those who work under or alongside more established agents but don’t necessarily have the same level of exclusivity or primary representation.