Massachusetts Life Producer Practice Exam

When an applicant submits a life insurance application that includes an investigative consumer report, what right do they have?

1. The right to appeal the decision

2. The right to receive a copy of the report

3. The right to dispute the information

4. The right to choose the investigator

The correct answer is: The right to receive a copy of the report

When an applicant submits a life insurance application that includes an investigative consumer report, they are entitled to receive a copy of that report. This right is supported by the Fair Credit Reporting Act (FCRA), which is designed to ensure transparency and fairness in the use of consumer information. The law mandates that if a consumer report is used in a way that may adversely affect the consumer's eligibility for credit, insurance, or employment, the consumer has the right to see the information contained in that report. This provision allows applicants to review the data collected about them, which can help them understand any potential issues that may arise concerning their life insurance application. Knowing the contents of the report also enables applicants to rectify any inaccuracies or address any concerns that could impact the underwriting process. The other options do not reflect specific rights granted under the FCRA in this context. For instance, while an applicant may have the right to dispute information in the report or appeal decisions made based on it, these rights are not as explicitly mandated as the right to access a copy of the report itself. The option regarding choosing the investigator is not applicable, as applicants do not have control over who conducts the investigation.